WSU Internet Course Help

Common Questions and Answers

 

Your note says “WSU will be officially closed December 26, 2016 – January 2, 2017 due to furloughs and holidays”. Can I still take Internet Courses?

Yes, you can. The Internet courses are automated; however, because the university will be closed, we will not be available to assist you during this time.

 

Use Google Chrome Browser

Windows 10 appears to be incompatible. For the best experience, we recommend using the Google Chrome browser on a computer or laptop as it has the most updated version of adobe Flash Player built into it which is required to watch these courses. Other devices, such as iPads or other tablets also offer a subpar experience because of limitations on using flash player.

 

How do I find out about Internet Courses?

Here is our website for classes: http://pep.wsu.edu/rct/recertonline/

To purchase internet courses click on Internet Recertification Course Store.  To find out which courses are accepted by the state in which you are licensed, simply type the state 2-letter abbreviation into the ‘find’ function.  Doing this will pull the list of courses your state awards credit for upon completion. You can click on the title of the course to get a course description as well as state specific information.

 

I have not received my course yet.

You will receive an e-mail from WSU explaining how to access your course. Sometimes this email can make its way to your spam or junk e-mail folder.

Payment may not have gone through for the course. Verify payment went through.

All of your purchased courses can be accessed at: http://breeze.wsu.edu

User name = your email address

Password = your license number

 

The course has frozen and will not advance.

Close the course by clicking on the X in the upper right hand corner and try restarting the course.

Close ALL other applications and windows — running any other application/window can sometimes affect the course download and/or sound.

 

I am using a Mac or Apple product and I do not have any sound.

The program must be run through Google Chrome.

Our IT Department suggests that Apple iPad users run the internet courses through OPlayer: a free application that can be downloaded via the App Store.

 

The course has a message that it is buffering and has been doing it for awhile.

Close the course by clicking on the X in the upper right hand corner and try restarting the course.

Close ALL other applications and windows — running any other application/window can sometimes affect the course download and/or sound.

 

How many recertification credits do I need for Washington State?

You can check your WSDA Pesticide License Credit Information at the following site: http://agr.wa.gov/PestFert/LicensingEd/Search/

Click on your license type for your report.

 

I need a certificate to send in with my renewal.

The Washington State University’s completion report can be accessed from http://breeze.wsu.edu (login is your email; password is your license number).

The final column notes TRUE for completed courses.

If you need this information for your renewal, you can send a copy of this completion report with your renewal. If needed, set the print for landscape and print the page showing the course.

Instructions on how to access the completion report: http://eces.wsu.edu/distance/connect/status/

 

Additional Help

Call 509-335-2830

Email pest@wsu.edu