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WSU Internet Course Help

Common Questions and Answers

 

Your note says “WSU will be officially closed December 24 & 25, 2018  and January 1, 2019. WSU Pesticide Safety Education will have reduced hours December 26-28 and December 31, 2018″.  Can I still take Internet Courses?

Yes, you can. The Internet courses are automated; however, because the university will be closed, we may not be available to assist you during this time.

 

Which browsers and devices can I use?

Internet courses work with the most recent versions of all browsers.  Be sure to close all other programs when running an internet course to reduce buffering problems.  Courses are compatible with PC and IOS and mobile devices.  However, we do not recommend taking a course from your mobile phone.

 

How do I find out about Internet Courses?

Here is our website for courses: http://pep.wsu.edu/rct/recertonline/

To purchase internet courses click on Internet Recertification Course Store.  To find out which courses are accepted by the state in which you are licensed, simply type the state 2-letter abbreviation into the ‘find’ function.  Doing this will pull the list of courses your state awards credit for upon completion. You can click on the title of the course to get a course description as well as state specific information.

 

I have not received my course yet.

You will receive three e-mails from WSU explaining how to access your course. Sometimes this email can make its way to your spam or junk e-mail folder.

Payment may not have gone through for the course. Verify payment went through.

All of your purchased courses can be accessed at: http://recertification-cahnrs.talentlms.com.

Log in with your User name (your email address) and password (same password you used to set up your account when you purchased the course(s).  Click on a course and then click on the blue Start button.

 

I purchased courses for more than one applicator and used the same credit card and email for each purchase.  Not all the applicators can login and find their courses.  Only one applicator has access to their courses.

Each licensed applicator that wishes to receive credit for completed courses must use a unique email address.  There cannot be more than one applicator using the same email address.  The same credit card can be used to purchase courses for multiple applicators, but a new account with a unique email address must be created for each purchase.   If you have purchased courses for multiple applicators using the same email address please contact Becky Maguire (253-445-4595 or hinesre@wsu.edu) or Kristi Boone (509-335-2952 or kristi.boone@wsu.edu) and we can help the applicators gain access to the courses.

 

The course has frozen and will not advance.

Close the course by clicking on the X in the upper right hand corner and try restarting the course.

Close ALL other applications and windows — running any other application/window can sometimes affect the course download and/or sound.

 

The course has a message that it is buffering and has been doing it for awhile.

Close the course by clicking on the X in the upper right hand corner and try restarting the course.

Close ALL other applications and windows — running any other application/window can sometimes affect the course download and/or sound.

 

How many recertification credits do I need for Washington State?

You can check your WSDA Pesticide License Credit Information at the following site: http://agr.wa.gov/PestFert/LicensingEd/Search/

Click on your license type for your report.

 

I need a certificate to send in with my renewal.

When  you have successfully completed a course, you will have the option to download a Completion Certificate.

You may return to a completed course at any time and click on the ‘trophy’ icon on the upper right menu bar to download a Completion Certificate.

 

Additional Help

Call 509-335-2830

Email hinesre@wsu.edu or kristi.boone@wsu.edu